Chat

Our Chat service will enable you to chat with as many students as you wish at a scheduled time.

You can host an unlimited number of students in one room or create multiple rooms so that you can cover a variety of topics during a single chat session.

Because our chat interface is Flash-based (not Java-based, like so many others), there's no software to download.

Our chat service also includes a powerful integrated response library to help you answer frequently asked questions more quickly.

	Customization Opportunities Hide Customize the look and feel of your chat interface to match your website and publications. Customize the name of each chat room and session. Create as many chat rooms as you wish. Host chats of any size and duration. Hold chats whenever you wish - there is no need to schedule your chats in advance. Assign different visual identities (avatars) to moderators and students. Enable the use of emoticons. Create a customized registration form. Send out an e-mail campaign with a link to your chat registration form and invite recipients to complete it. Pre-register groups of students to encourage attendance (i.e. out-of-state prospects, honors students, accepted students, etc). If you'd like to use our Broadcast E-mail module to send a personalized chat invitation/reminder to your invitees with usernames and passwords, the cost is $0.015 for each e-mail sent. Enable your invitees to register onsite prior to entering your chat. Allow your invitees to login to your chat session without re-entering their username and password if they previously participated in a chat. Provide your invitees with a single sign-on (same username & password) for both your message board and chat, if using both services. Respond to FAQs with one click by accessing a pre-defined library of customized responses and URLs. Track how often each message in your response library is used.
	Management Tools Hide Set-up your chat room in four easy steps. Save and reuse your chat settings for future chats. Add, delete or edit your chat rooms on the fly. Display only active chat rooms. Define private chat rooms. Resize the chat window. Determine chat start and end times. Access multiple rooms simultaneously. Define the maximum number of participants for each chat. Send private messages to other moderators or participants inviting them to a private chat. Screen questions and comments from chat participants prior to posting them. Allow moderators to attend chat sessions without being visible to participants. Block pre-defined words and phrases from being used during a chat. Remove, ban or mute disruptive participants.
	Real-time Data & Reports Hide Access registration data during chat sessions. Search your chat session data using one or multiple fields and/or conditions. View a transcript of an earlier chat session before entering a chat room. Download a transcript of any chat session. Export transcripts in a CSV file format. Generate detailed reports.

Pricing	Training	Implementation
Annual Fee: $2,000 (includes free subscription to Live Counselor)	60 to 90 minutes	1 to 2 weeks