We dislike set-up fees so we don't have any.

Our products are available à la carte because we don't want you to pay for products you don't need.

We believe we should earn your business year after year, so we won't ask you to make a long-term commitment to our company.

We don't brand our products because it would detract from your message.

We are committed to customization because we know that one size DOES NOT fit all.

We think you should be able to change your mind as many times as you wish – and not pay a penalty – so our software products are easy to update.

We are dedicated to providing you with the most value for your money, so we won't ask you to pay for the extra bells and whistles that you don't want or need.

We want you to get the most out of our software products, so we don't charge for training or retraining.

We want our software products to stay fresh and relevant, so we put out 8 to 12 new releases per year.

We believe we should be working when you are, so we offer live support on weekdays, evenings, weekends, and holidays.

P.S. If you'd like to contact us directly for ANY reason, you can reach us at shelly@fire-engine-red.com and rene@fire-engine-red.com. We'd love to hear from you!